Collaboration

A 12-post collection

Innovating on Innovation

Last month I spoke at the AICD Company Directors National Conference in Hamilton Island on the Digital Disruption Panel where I developed the theme of Innovating on Innovation. The panel was well received and I would like to summarise those ideas in this Blog. Smart enterprises innovate on innovation to drive disruption to their markets rather than waiting to be disrupted. Each new wave of innovation builds on the previous one; people and enterprises build capacity and capability wave by wave. In this scenario, learning is more important than strategy. What we need to learn is to position people and enterprises to take advantage of emerging trends and strategies. Consider the establishment of the canals between Chicago and New York...

The Death of the Salesman

In the late 1970s IBM was in full flight as the world’s most profitable company with a sales force envied by all its competitors. As a product of IBM sales training I was in New York in 1984 guiding my customer BHP on an investigation into best practice in steel information systems which gave me the chance to witness an unbelievably great performance by Dustin Hoffman in Arthur Miller’s iconic play Death of a Salesman. Miller saw his play as setting forth what happens when a man does not have a grip on the forces of life. Today buyers are globally connected and are engaging with other similar buyers as well as with experienced users on case studies...

How Will Social Media Shape How We Communicate and Collaborate?

When human beings came down out of trees they had few advantages over their predators other than they could think more deeply, communicate their thoughts to each other more effectively and run for longer. It was a miracle that we survived long enough to allow us to dominate this planet. But dominate this planet we have and that has been achieved in no small part through communications technologies that develop ideas to improve our productivity which in turn gave us the power to harness our environment for our own benefit. This current change in communications technologies enabling social media is likely to drive changes of a type and magnitude not seen before. I would like to explore some of those...

Bringing Us Together Enabled by Technology

I just listened to Eric Whitacre conduct a choir where physically present voices were in the moment enhanced by 32 voices from 32 countries creating a cacophony of wonderful sounds that emotively, powerfully, illustrated how artists have inspired scientists to work with engineers to create something that really has the power to united us. http://www.ted.com/talks/ericwhitacrevirtualchoirlive.html Composer and conductor Eric Whitacre has inspired millions by bringing together “virtual choirs,” singers from many countries spliced together on video. In the above link, for the first time ever, he creates the experience in real time, as 32 singers from around the world Skype in to join an onstage choir (assembled from three local colleges) for an epic...

Creating Value on a Digital Canvass

Building trust in the connected economy will have important economic and moral benefits. This graph maps trust against GDP per capita and is from a 1996 study that asked “generally speaking would you say that most people can be trusted”  (Zac P J 2003 Trust. The Journal of Financial Transformations CAPCO Institute 17-24)   High trust leads to economic co-operation, which leads to prosperity, which enhances trust in a virtuous circle. Low trust leads to low co-operation leading to poverty and further eroding trust – a vicious circle. Distrustful economies in the lower left are in contrast to the successful economies in the top right. We should all be very afraid if the online world is moving us down to the lower...

Social Media in the Emerging Digitised Economy

Every new communication technology breakthrough, from radio to television, to computers, caused experts to become overly excited about the potential to revolutionise education, entertainment or business.  Visions of replacing expensive people with cheaper machines in these people-dominated economic segments, mostly, were dashed and the early excitement quickly dissipated. Cinema has not replaced theatre, computers have not replaced teachers and, whilst computers are everywhere in business, people still like doing business with people. Where technologies have brought people closer together, they have been embraced; and, where technologies have come between people, as in interactive voice response systems, they were much less successful. It is often felt that we are at a dawn of a new age, and that this moment has...

Generating Profits from Collaboration

Airbnb.com has used the collaborative consumption model to take a resource that would otherwise go unused (an empty bed) and connected the owner of that resource to someone who is prepared to pay for using that resource (a bed for the night). To make this system work sufficient trust has to be created for the provider and user of the resource to be comfortable in undertaking the transaction. Traditional babysitting clubs have now been extended with substantial online services like findababysitter.com.au, which illustrates how communities can share goods and time that are in surplus of requirements, either for a fee or the reward of giving. Online collaboration can go beyond production and consumption of goods and services...

Networking did not Begin With Social Media

Dale Carnegie’s iconic book How to Win Friends and Influence People, which has sold more than 15 million copies, is recognised to be one of the most successful self-help books ever published and the title and his name became synonymous with the power of business networking and developing business connections to create valuable business relationships. He was first to define traditional business networking skills covering fundamental techniques in handling people, how to make people like you, winning people to your way of thinking and being a leader. Traditional social interactions relied on participants’ social skills to uncover common interests, shared contacts, shared knowledge and complimentary skills amongst acquaintances. Hence why Dale Carnegie became such a household name in the...

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Altruism in the Digital Age The distinguishing feature of the digital age is the connection of people and things driven by the ubiquitous nature of the Internet. The Internet is connecting billions of people and trillions of devices so that everything is connected with everything else and that will change how people relate and their relationships. Our Increasing Dependence on Others The changes brought about by the digital economy will increase our dependency on others. The fall of Lehman Brothers caused financial pain out the back of Bourke. Drought in one food bowl now causes food riots on the other side of the world.  The essence of power will change as networks become more important than individual people, companies or...

Mass Collaboration is Driving Specialisation

The things we are best at we enjoy doing The converse is also true the things we don’t do so well we rarely enjoy doing. Most small businesses are built around the passion and specific expertise of the founder. But there are many things that must be done if a small business is to grow and prosper.  Cold calls must be made to find prospects. Proposal written before contracts are signed. The work must be done well to meet the needs of the customers. Invoices must be prepared and sent before the cash can be collected for all the good work done. The accounts must be kept to financially manage the business. Be honest with yourself. Think about your...